Feedback Labs: Making Feedback and Listening the Norm in Aid, Philanthropy, Nonprofits, and Government
Feedback and listening aren’t nice-to-haves for nonprofit organizations, funders, aid groups, and governmental agencies; they’re essential if organizations are to effectively serve the community and to center their work on equity. We sat down with Feedback Labs’ CEO Britt Lake to discuss Feedback Labs’ model, priorities, and the benefits that come from listening and acting on feedback.